All orders are digital, and nothing will be physically shipped to you.
SHIPPING & DELIVERY POLICY
Last updated 5/25/2023
This Shipping & Delivery Policy is part of our Terms and Conditions (“Terms”) and should be therefore read alongside our main Terms: https://kerrielegend.com/privacy-policy/.
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
Free Shipping
We offer free Digital shipping on all orders.
You can find your digital order immediately after the order has been processed, which can take anywhere between 30 seconds and 24 business hours, but will not exceed 24 business hours. If your digital order includes a membership or course access, that is given and provided to you within 24 business hours.
If your method of payment requires additional verification through fraud prevention, this may delay your order, but will generally be resolved within 24-72 business hours while the merchant processor has time to verify your method of payment.
All orders are available for download from your account, which can be accessed by logging in and looking under the “Downloads” tab.
DO YOU DELIVER INTERNATIONALLY?
We do not offer international shipping, other than digital downloads.
WHAT HAPPENS IF MY ORDER IS DELAYED?
All digital orders will be processed as soon as your payment method is confirmed.
For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.
QUESTIONS ABOUT RETURNS?
Due to the digital nature of the items sold on KerrieLegend.com, there are no refunds on courses, digital downloads, or services rendered. If you have questions about returns, please review our Return Policy: https://kerrielegend.com/privacy-policy/.
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by:
- Email: kerrie@kerrielegend.com
- Online contact form: https://kerrielegend.com/about/contact/
